Yes, your time includes the time spent using the restaurant, meeting rooms, and shopping at the store. Customers who order at least one food or drink item at the restaurant (lounge) will receive a free 30-minute extension to their usage time.

Once you exceed your time limit, an extension fee will be added automatically. Please settle the full amount at the automatic payment machine when you leave. For details on extension fees, please check the link below:

Guide

Towel rental is included in the price, so no additional charges will be incurred.

In the locker rooms, we provide skincare products (makeup remover for women only, facewash, lotion, moisturizing gel), cotton swabs, hairbrushes, toothbrushes, and hair dryers. In the bath area, the shower rooms are equipped with shampoo, conditioner, and body soap. All amenties are complimentary.
*Please note that the number of hair dryers is limited, and you may have to wait during busy times.
*We ensure amenities are replenished regularly, but in the unlikely event that something has run out, please inform the staff via the intercom located in the locker room or sauna room.

While SAUNAS does not have large lockers, we can keep luggage that does not fit in the lockers at the front desk. Please ask a nearby staff member or use the intercom.

The use of mobile phones and smartphones in the locker rooms and sauna rooms is strictly prohibited as it may cause a nuisance to other guests.

Please refrain from bringing in your own food and drinks. Bottled drinks are sold at the counter on the 2nd floor, and water servers are available in the sauna area free of charge.

Indoor sandals may not be used further than the locker rooms. You may bring your own poncho, but please refrain from using the sauna rooms or cold baths while wearing it.

The following payment methods are accepted: Cash, Credit Cards (VISA / Mastercard / UnionPay / JCB / AMERICAN EXPRESS / DinersClub / DISCOVER), QR Code Payments (PayPay / auPAY / d-barai / J-Coin Pay / Merpay / Rakuten Pay), and Electronic Money (Transportation IC / iD / QUICPay / WAON / nanaco / Rakuten Edy).

Please note that the entire facility is non-smoking, and there are no smoking areas available. Please also refrain from smoking on the streets around the facility in accordance with Shibuya City’s smoking rules,

The facilities are to be used completely unclothed. We ask that you refrain from wearing swimsuits in the water baths, for hygienic reasons.

Since January 1, 2024, we have experimentally allowed guests with tattoos to enter on all days of the week. This decision was made based on the fact that there have been no issues during our “Tattoo OK Day” held every Tuesday since August 2023. However, please understand that this is purely an experimental trial. If any problems arise in the future, we may again refuse entry to those with tattoos. As always, we strictly refuse entry to anyone identified as being affiliated with crime syndicates or anti-social organizations.

We do not have parking spaces for cars or bicycles. We sincerely apologize for the inconvenience and ask that you use nearby public parking or coin-operated parking lots.

Currently, we do not accept advance reservations for Aufguss. For Whisking, please make a reservation by clicking here. Regarding Aufguss, you can sign up at the front desk on a first-come, first-served basis on the day of your visit. Please check this website and our official social media for the program schedule.